Shipping policy

HOW LONG IS DELIVERY?

Most orders are dispatched within 1 – 2 working days.

Most orders are dispatched by our smashing partners at Littledart Fulfilment in Devon, UK and will be sent via Royal Mail (2nd class) or on occasion, DHL.

Prints or original artwork will be sent from our other warehouse, known as Bewilderbeest HQ, where Colonel Mustang runs a tight ship. Your order will either be sent with Royal Mail or on occasion another courier. 

International orders can take 2-3 weeks to arrive, and please be patient and allow extra time at busy times of the year.

T-SHIRTS: These are made to order and shipped directly to you by a company called Printful. They are usually delivering within 2-4 business days, but please allow longer at busy times of year.

Please note, the delivery times are an estimate only, and are not guaranteed by our couriers.

If you need your order quickly please contact us and we will do our best to get it to you as fast as we can! Email info@bewilderbeest.co.uk and Colonel Mustang will deploy the troops.


Postage and Packaging Standard Rates

UNITED KINGDOM DELIVERY

Standard delivery: £2.50 on items costing less than £30.

T-Shirts cost £3.95 to deliver.

Free delivery on orders over £30

Please note that all orders over £60 are sent tracked.

INTERNATIONAL DELIVERY

USA: Flat rate of £13.95 per order (PDDP) ie all duties are paid.

Our current flat rate for international delivery to other countries is £12 per order.

T-Shirts cost £3.95 to deliver.

Please note, on occasion, our standard rates may vary – please check the details on the product page for any changes/ updates.


 

RETURNS, REFUNDS & EXCHANGES


We love what we do and we that hope you love your Bewilderbeest purchase as much as we enjoyed making it. However, if there is an issue we are pleased to offer you a refund or exchange if required (minus any delivery costs).

You can return an item within 30 days of receipt, as long as it is unused and in its original packaging. We reserve the right to refuse an exchange or refund if items are non-saleable.

We will be happy to exchange the item for a replacement or to make a refund, which will go onto the card which was used when you made your purchase. 

Please note, if 30 days have expired then unfortunately, we are unable to accept your return.

To organise a return or discuss a problem with your order, please contact us: info@bewilderbeest.co.uk

T-SHIRTS RETURNS:
Please note that t-shirts are made to order by a company called Printful.

Returns are accepted for misprinted/ damaged/ defective items only. Please ensure you use the Size Guide to order the correct size.

For the full Printful returns policy, please click here.

For any questions regarding this, please contact us: info@bewilderbeest.co.uk

Bewilderbeest Ltd is a company registered in England and Wales
Company No. 11846652
VAT No. GB373895446